Technical Support

For customers and MSP firms who have implemented XRMSM System, XSI Support team is ready to assist you when you need any technical assistance. The XSI team provides Level 2 support directly to MSP or customer’s contingent workforce program team (PMO). The types of support can include answering questions, approved changes to configuration and data, code fixes and other types of assistance.

Support from XSI is available around the globe and 7×24 based upon the individual Service Level Agreement (SLA) metrics contracted with customer/MSP organizations.