Technical Support

For customers and MSP firms who have implemented XRMTM System, XRMTM System Support team is ready to assist you when you need any technical assistance. The XRMTM System team provides Level 2 support directly to MSP or customer’s contingent workforce program team (PMO). The types of support can include answering questions, approved changes to configuration and data, code fixes and other types of assistance.

Support from XRMTM System is avalialble around the globe and 7×24 based upon the individual Service Level Agreement (SLA) metrics contracted with customer/MSP organizations.